Introduction

60-80% of IT projects fail.

• cost too much
• took to Long
• didn't complete their goals

Business Drivers (Business in Motion) -> CEO (Business Strategy & Goals) -> CIO Role & IT + Bisiness Domain Role & IT -> IT Technology (Acquisition, Development, Implementation)

-> Entreprise Mission/Vision (Why/Purpose/Values - Anchored)

-> Strategic Plan: Executive Level (What/The Plan - Dynamic & Transformational)

-> Implementation Business Unit Plans> Middle Management (How/Strategy Implementation - New & Motified Business Processes)

• Suply Chain 2000-2011: JIT

• fewer suppliers

• off-shore suppliers

• maintain minimum inventory

• 1990s: Build to Stock to Build to Order

• eliminate distribution centers and retailers

• globalization, real time economy, technology disruption, the life cycle (driver level)

• new strategies + new business processes (business transformation level)

• IT applications & infrastructure + people enable business transformation (enabling level)

The Change Environment

• As Is: the world we know.. status quo, daily processes, repeatable, familiar, predictable outcome
• To be: blueprint for the future, new business process models, unfamiliar/uncomfortable, unknown outcome
• The transformation journey: path of survival/extinction, success/failure, path never traveled before

Causes of IT Failure:

Suspects:

• Technology
• Leadership
• Business Process

Economic Constraints:

• Scarcity: tension between unlimited wants and limited resources
• Opportunity Cost
• Law of Comparative Advantage: focus scarse resources on what you do best

IT Backlog: projects that we need to do, but not the time, talent, resources to do it now

Business must transform itself Moving from "As is" to "To be"